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Assessing Patron and Librarian Needs in Order to Design Effective Instruction

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Poster: http://library.med.utah.edu/mcmla2013/lombardo_poster.pdf

Title: Assessing Patron and Librarian Needs in Order to Design Effective Instruction
Authors:
Amy E. Honisett, Jeanne Le Ber and Nancy Lombardo
Affiliation: Spencer S. Eccles Health Sciences Library, University of Utah

Abstract:

Objective

The objectives of this poster are to:

  • Assess patron instructional needs and learning preferences
  • Design effective models for delivering course content
  • Assess instructional design and technology skills
  • Identify and address gaps in instructor knowledge and skills

Methods

Using attendance records, as well as identifying anecdotal trends at neighboring academic libraries, this study will confirm or refute the perception that participation and interest in face-to-face workshops is declining. In addition, a survey of patron instructional needs and interests will be conducted, along with an informal appraisal of librarian and staff instructional design expertise.  This assessment will inform the decision to change the library’s instructional model and determine if this shift supports the educational mission of the library.

Results

Evaluation of workshop attendance records from 2005 – 2012 shows that the number of students attending drop-in workshops has declined, as has the number of drop-in workshops offered by the library. Anecdotal evidence indicates that other libraries are experiencing similar educational trends. However, survey results shows that respondents would prefer in person, pre-scheduled workshops, followed by in person consultations.

Conclusions

The study shows that attendance in drop-in workshops is declining, but patrons still desire in person instruction. To accommodate the reality of declining participation in drop-in workshops, as well as patron instructional preferences, librarians can concentrate efforts on delivering in person consultations and evaluating what subjects patrons would prefer to come into the library to learn about.

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