Eccles Library Instant Messaging Service

Welcome to Eccles Library Instant Messaging! This service is for Utah residents who need assistance on:


  • Availability of an item in the library
  • Library policies and services

Library staff are available to answer your questions everyday from 6:00 am to midnight


Getting Started:

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  • Click on Setup on lower right corner
  • Choose Buddy List Setup
  • Click Add Buddy
  • Enter the screen name askamedlibrary
  • Double click on askamedlibrary to send a message
  • Open the Contacts Menu
  • Select Contacts
  • Or, click on smiley icon for quick add
  • Enter the screen name askamedlibrary
  • Double click on askamedlibrary to send a message
  • Open the Contacts menu
  • Select Add a Contact
  • Choose default answers on the wizard
  • Enter the screen name askamedlibrary@hotmail.com
  • Finish the wizard
  • Select askamedlibrary@hotmail.com to send a message
  • Open Gmail Account
  • Use Internet Explorer or Mozilla Firefox (other browsers are not supported for chat)
  • On the left, go to Add Contact
  • Enter askamedlibrary@gmail.com
  • Double click on askamedlibrary to send a message

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