Upcoming Webcast Programs

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What: Scholarly Publishing and Open Access: Straight Talk When: Tuesday, November 20, 2007 Time: 12:00-2:00 p.m. Where: Eccles Library, History of Medicine Room, upper level RSVP: Please email Jeanne Le Ber or call 801-585-6744 to register.

Overview
Without doubt dramatic changes over the past several years in scientific, technical, and medical publishing have opened a Pandora's box of questions, confusion, and complexity for library patrons, researchers, and librarians and have become the subject of much discussion. The Medical Library Association (MLA) continues its engagement in the conversation and speaks to the issues in this webcast.

Objectives

• Introduce, define, and explain significant models of scholarly publishing
• Explore the impact of open access on hospital libraries, academic libraries, and authors
• Discuss practical examples of new models of scholarly publishing and describe actions from both university and hospital perspectives to support new approaches

Presenters include:

• Heather Joseph: Executive Director, Scholarly Publishing and Academic Resources Coalition (SPARC), Washington D.C.
• Patricia Thibodeau, AHIP, FMLA: Associate Dean, Library Services and Archives, and Director, Medical Center Library, Duke University, Durham, N.C., and Chair, Medical Library Association, Scholarly Publishing Task Force
• Karen Albert, AHIP: Director, Library Services, Talbot Research Library, Fox Chase Cancer Center, Philadelphia, PA

Video-taped presenters include:

• Carol Jenkins, AHIP, FMLA: Director, Health Sciences Library, University of North Carolina-Chapel Hill
• Mary L. Ryan, AHIP, FMLA: Director, Medical Science Library, University of Arkansas-Little Rock, and president-elect, MLA
• Paul Schoening: Associate Dean, Academic Information Management, and Director, Bernard Becker Medical Library, Washington University Medical School, St. Louis, MO
• Linda Watson, AHIP, FMLA: University of Minnesota, Health Science Libraries, Minneapolis, MN
• Ricardo Pietrobon: Assistant Professor, Department of Surgery, Duke University Medical Center, Durham, NC

For more information visit the MLA website.

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Past Webcast/Teleconference Programs

Video tapes or DVDs of past programs are available for checkout by calling Nancy Litz at 801-581-8052. If available, there is a link to the webcast.

What: College of DuPage Webcast; hosted by the Eccles Health Sciences Library; paid for by the Utah State Library Division What: The Relevance of Libraries in a Digital Age When: Friday, May 11, 2007 Time: 10:00-11:30 a.m.; After Discussion 11:30-Noon Where: Eccles Library, History of Medicine Room, upper level RSVP: Please email Jeanne Le Ber or call 801-585-6744 to register.

Overview
The digital age has been with us long enough to make some practical predictions of how traditional roles of libraries will change in information selection, acquisition, synthesis, navigation, dissemination, interpretation and archiving. New responsibilities in information aggregation, publishing education, research and development and policy advocacy will be explored. This webcast promises to offer a lively and provocative discussion.

Speakers include:

• James G. Neal: Vice President, Information Services & University Librarian, Columbia University
• Barbara Jones: Wesleyan University
• Bob Doyle: Illinois Library Association

Take an online survey before the program!

For more information visit the DuPage website.

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What: College of DuPage Webcast; hosted by the Eccles Health Sciences Library; paid for by the Utah State Library Division What: Web Conference on Library Education When: Friday, April 27, 2007 Time: 10:00-11:30 a.m.; After Discussion 11:30-Noon Where: Health Sciences Education Building; Room 3100B RSVP: Please email Jeanne Le Ber or call 801-585-6744 to register.

Overview
This broadcast draws from presentations made during the Seattle American Library Associaton meeting in January 2007, and focuses on issues facing Library and Information Science programs and their impact on practitioners.

The program examines ideas that ensure that library education programs remain vibrant and are responsive to the needs of practitioners. Hosted by Richard Dougherty, guests include

• Dan O'Connor, chair of ALA's Committee on Education (COE)
• John Budd, president of the Association for Library and Information Science Education
• Jan Sanders, director, City of Pasadena Public Library
• Janice Simmons-Welburn, dean of libraries, Marquette University

The Seattle forum was co-sponsored by ALISE and COE and moderated by Dan O'Connor. Brief presentations were made by Michael Gorman, immediate past president of ALA; Leslie Burger, current ALA president; Loriene Roy, president-elect; Tom Leonhradt, chair of Council on Accreditation (COA); and John Budd, ALISE president.

For more information visit the DuPage website.

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What: College of DuPage Webcast; hosted by the Eccles Health Sciences Library; paid for by the Utah State Library Division What: The Best from the Web When: Friday, April 13, 2007 Time: 10:00-11:30 a.m.; After Discussion 11:30-Noon Where: Eccles Library, History of Medicine Room (upper level) RSVP: Please email Jeanne Le Ber or call 801-585-6744 to register.

Overview
Love it or hate it, the Internet is often a librarian's best friend – assisting us in serving our patrons and many times helping us do our jobs better. However, as the World Wide Web continues to grow at an exponential rate (blogs and wikis and RSS feeds – oh my!), many of us feel overwhelmed. Have you ever wished that everything could be simpler? Do you sometimes long for a list of websites that would get you through the most challenging of workdays? If you answered yes to either of these questions, then The Best From the Web is for you. Kelly Watson and a panel of experts have compiled a toolkit of the best the Web has to offer library workers. Learn about Web resources that will assist you in your everyday job, whether you work at a public desk or behind the scenes in tech services. Leave this session with your "best of the Web" toolkit and make your job of providing the best information for your patrons easier.

Panelists

• Kelly Watson: Adult Services Librarian, Bensenville Community Public Library in Illinois.
• Debra Kakuk: Associate Profession, College of DuPage
• Ameet Doshi: Public Services Librarian, University of North Carolina, Wilmington Public Services Librarian, University of North Carolina, Wilmington

For more information visit the DuPage website.

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What: College of DuPage Webcast; hosted by the Eccles Health Sciences Library; paid for by the Utah State Library Division What: Library Transformation: Making it Happen When: Friday, March 23, 2007 Time: 10:00-11:30 a.m. Where: Eccles Library, History of Medicine Room (upper level) RSVP: Please email Jeanne Le Ber or call 801-585-6744 to register.

Overview
Richard M. Dougherty of Dougherty and Associates welcomes Leslie Burger, Director of the Princeton Public Library in Princeton, New Jersey. As President of ALA, she is well-versed in library issues in an era of change. They will be joined by noted librarians to discuss library transformation, not as an abstraction or buzz word, but as something real with hard, practical things necessary to make it happen. They will spell out what needs to happen in facilities, budgets staffing management and leadership to make transformation a reality.

Panelists

• Leslie Burger, Director of the Princeton Public Library
• Lucy Hansen, Lead Librarian in the South Texas Independent School District and Biblioteca Las Américas in Mercedes, Texas.
• Chandra McKenzie, Assistant Provost and Director of Rochester Institute of Technology Libraries
• Josie Parker, Director of the Ann Arbor District Library
• Nancy Tessman, Director, Salt Lake City Public Library

For more information visit the DuPage website.

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What: Survival of the Fittest: Strategies to Prove Your Library’s Value When: Wednesday, March 7, 2007 Time: 12:00-2:00 p.m. Where: Eccles Library, History of Medicine Room (upper level) RSVP: Please email Jeanne Le Ber or call 801-585-6744 to register.

Goals
The goals of this Medical Library Association webcast are to enhance knowledge and encourage participation of information professionals in helping secure a firm position for libraries in their organizations through assessment and promotion

Objectives

• Understand the library's value in the larger organization
• mission of the organization
• Strengthen knowledge of tools that can be used to assess library users and stakeholders
• Craft promotion strategies and programs

For more information visit the MLA website.

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What: Next Gen Librarianship: Where Do We Go from Here? When: Friday, February 9, 2007 Time: 10:00-11:30 a.m. Where: Eccles Library, History of Medicine Room (upper level) RSVP: Please email Jeanne Le Ber or call 801-585-6744 to register.

Overview
Today's multigenerational library workforce faces a number of both internal and external challenges. To meet these challenges, we need to learn how to work together effectively, keep connected and current, and draw on individuals' unique strengths. In a graying profession, we also need to pay attention to succession planning, passing on institutional wisdom, and recruiting, retaining, and mentoring the next generation.

Speaker
Rachel Singer Gordon is Consulting Editor, Information Today, Inc., Book Publishing Division, and webmaster, LISjobs.com. She publishes the electronic newsletter Info Career Trends, blogs at The Liminal Librarian (http://www.lisjobs.com/liminal/), and co-authors Beyond the Job, a professional development weblog for librarians.

For more information, visit the College of DuPage website.

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What: Moving at the Speed of Byte: Emerging Technologies for Information Management When: Wednesday, November 8, 2006 Time: Noon to 2:00 p.m. Where: Eccles Library, History of Medicine Room (upper level) RSVP: Please email Jeanne Le Ber or call 801-585-6744 to register.

Goal
To expose information professionals to new and emerging technologies and to encourage their use in information management

Objectives

• identify new and emerging technologies in use in library or clinical setting
• explore the use of new and emerging technologies for disseminating information or in promoting library services
• find resources supporting new and emerging technologies in library settings
• identify new technologies such as blogs and RSS to support professional growth and information sharing

Intended Audience

• Health sciences information professionals
• Public librarians
• Special librarians
• Allied health professionals

Presenters

• Gabriel R. Rios, Deputy Director, University of Alabama–Birmingham, Lister Hill Library of the Health Sciences
• Michelle Kraft, Medical Librarian, South Pointe Hospital, Cleveland, Ohio
• Bart Ragon, Assistant Director, Library Technology Services and Development, University of Virginia– Charlottesville, Claude Moore Health Sciences Library
• Chad F. Boeninger, Reference and Instruction Librarian, Ohio University, Alden Library
• David Topps, Director of eLearning, Northern Ontario School of Medicine, Sudbury

Video-taped Presenters

• Charles J. Greenberg, Coordinator of Curriculum and Research Support, Yale University, Medical Library
• Ryan P. Looney
• Nadine Ellero, Intellectual Access Librarian, University of Virginia–Charlottesville, Moore Health Sciences Library
• Robert Johnson, Education Services Librarian, Virginia Commonwealth University, Library for the Health Sciences

For more information, visit the MLANET website.

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What:Confronting the Crisis in Library Education When: Friday, June 9, 2006 Time: 10:00 to 11:30 a.m. Where: Eccles Library, History of Medicine Room (upper level) RSVP: Please email Jeanne Le Ber or call 801-585-6744 to register.

Overview
Are todays library education programs doing an adequate job of training the next generation of librarians? Is there really a crisis in library education? Whether you are a library educator, a library administrator seeking qualified candidates, a recent library school graduate looking for that first job, or a current or future library school student, we invite you to share your unique perspective on this topic that is of vital interest to our profession.

For more information, visit the College of DuPage website.

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What:Information Literacy for the 21st Century Learner Reaching At-risk High School and Community College Students When: Friday, June 2, 2006 Time: 10:00 to 11:30 a.m. Where: Eccles Library, History of Medicine Room (upper level) RSVP: Please email Jeanne Le Ber or call 801-585-6744 to register.

Overview
Panelists will give an overview of information literacy theory and practice with special attention to AASL and ACRL standards and identification of core competencies. Panelists will stress the importance of teaching college-level skills in high school. They will address the disconnect between high schools and colleges in the teaching of information literacy skills and how active assessment can help. The panel will specifically discuss the IMLS grant project's assessment instrument--its attitudinal, multiple choice, and constructed response questions as well as its effectiveness in field testing in the classroom setting.

For more information, visit the College of DuPage website.

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What: Library Challenges & Opportunities: Google Book Search When: Friday, April 28, 2006 Time: 10:00 to Noon Where: Eccles Library, History of Medicine Room (upper level) RSVP: Please email Jeanne Le Ber or call 801-585-6744 to register.

Overview
This program explicates Googles vision of the future. Panelists discuss how a successful project impacts the world of information from the perspectives of librarians, academic administrators, scholars and publishers. This project has stirred up a number of issues, some of them contentious. The programs goal is to highlight the key issues in a constructive manner. The program is consistent with the academic tradition of a spirit of inquiry and not a polemic.

Panelists:

• Paul Courant is Professor of Economics, Professor of Public Policy, and Faculty Associate in the Institute for Social Research at the University of Michigan
• Michael Jensen is Director of Publishing Technologies at the National Academies Press


• Jonathan Band is a lawyer and represents library associations and technology companies on intellectual property and Internet policy matters


• Suzanne Thorin is University Librarian and Dean of the Library at Syracuse University


• Jennifer Grant is a Senior Product Marketing Manager at Google

For more information, visit the College of DuPage website.

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What: Serving Immigrant Populations
Sponsored by the College of DuPage
When: Friday, April 7, 2006
Time: 10:00 to Noon
Where: Eccles Library, History of Medicine Room (upper level)
RSVP: Please email Jeanne Le Ber or call 801-585-6744 to register.

Overview
This teleconference begins with a look at the history of immigrants and libraries, and examines how to assess the needs of your communitys immigrant population, including English as a Second Language materials, legal issues, work issues, and bi-lingual library resources.

Panelists:
Bill Erbes is the Assistant Director of the Bensenville Community Public Library District. Bill has presented workshops on using the Internet throughout the United States for such groups as the Public Library Association, the American Association of School Librarians, the Library and Information Technology Association, and the Illinois Library Association. In addition to his work at Bensenville, Bill has made a number of Soaring to Excellence presentations, and occasionally teaches at College of DuPage and the Graduate School of Library and Information Sciences at Dominican University.

Rohini Bokka, Manager of Technical Services, Naperville (Illinois) Public Library
Vandella Brown, Diversity Services Manager, Illinois State Library
Tammy Deboyne, Director, Beardstown Houston Public Library, Beardstown, Illinois
Loida Garcia-Febo, Spanish Language Collections/Cultural Arts Manager, New Americans Program, Borough of Queens Public Library, Jamaica, New York
Carol Fox, ESL Coordinator, College of DuPage, Glen Ellyn, Illinois
Hector Marino, Board of Directors of REFORMA, the United States Association to Promote Library Services to the Spanish Speaking
Lester Park, Community Services Librarian, Bensenville Community Public Library District
Jill Rodriguez, Director, Bensenville (Illinois) Community Public Library District
Gary Sarpy, Adult Education Coordinator, Gads Hill Center, Chicago, Illinois
Marc Thomas, Information Services Manager, Northwestern Illinois Planning Commission
Randi Weiss, Coordinator of PolyTalk in Urbana, Illinois

For more information, visit the College of DuPage website.

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What: Library Challenges and Opportunities:
Library Management Hot Topics
Sponsored by the College of DuPage
When: Friday, March 10, 2006
Time: 10:00 to 11:30 a.m.
Where: Health Sciences Education Building, Room 3420
RSVP: Please email Jeanne Le Ber or call 801-585-6744 to register.

Overview
Based on numerous requests and positive reaction to the Roundtable format used last spring, the College of DuPage will bring together experienced library managers, leaders in their field, to discuss a series of management-related issues. Both large and small academic and public libraries will be represented.

Viewer-suggested topics include: roles of support staff in libraries, team-building when the director wont lead, library recruiting, keeping staff motivated, disaster planning, and strategies for working with faculty.

Panelists:
Jane Light has been Director of the San Jose Public Library System since 1997. She co-manages the unique Dr. Martin Luther King, Jr. Library with the San Jose State University Library Dean and oversees a twenty building branch library development program funded by the largest public library bond measure ever passed in the United States. She is a recipient of the Public Library Associations Charlie Robinson Award and has directed two libraries (San Jose and Redwood City) recognized by Library Journal as Library of the Year.

Susan Nutter is Vice Provost and Director of Libraries at North Carolina State University and a member of its Council of Deans. Under her leadership the NCSU Libraries ranking in the Association of Research Libraries (ARL) Index has risen from 101st to 27th.

Nutter is active on numerous library associations including the Steering Committee and is a founder of NC LIVE North Carolina Libraries for Virtual Education, a public-private venture that places a virtual library in the reach of every one of North Carolinas 7.5 million residents. She has served on many boards and is a past President of the Association of Research Librariesp(ARL), and past Chairman of the SOLINET Board of Directors.

W. Lee Hisle is Vice President for Information Services and Librarian at Connecticut College. Prior to his appointment in 2000, he served as Associate Vice President of Learning Resources Services and Faculty Development for the Austin (TX) Community College District, one of the largest community colleges in the nation. Active in professional associations, he is a past President of the Association of College and Research Libraries, and was the Chair of the Tenth ACRL Conference, held in Denver in 2001. He has recently completed a term on the North East Regional Computing Program Board of Directors. Currently, he is Treasurer of NELINET, the New England regional network for OCLC. Lee received his B.A. in English from Berea College in Kentucky, his M.S.L.S. from the University of Kentucky, and his Ph.D. in Educational Administration from the University of Texas at Austin.

Alice Calabrese-Berry is the Executive Director of the Metropolitan Library System for the Chicago area. She helped lead the boards of both the Chicago Multitype Library System and the Suburban Library System in a merger which became official July 1, 2004. She has been the Executive Director of two other library systems in Illinois, Chicago Library System and the DuPage Library System. She has worked in both the academic and public library arena throughout her career. Alice also received a Presidential appointment to the White House Conference Advisory Committee and served from 1989-1991.

For more information, visit the College of DuPage website.

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What: Always a River, Sometimes a Library
Sponsored by the College of DuPage
When: Friday, February 3, 2006
Time: 10:00 to 11:30 a.m.
Where: Eccles Health Sciences Library, History of Medicine Room, upper level
RSVP: Please email Jeanne Le Ber or call 801-585-6744 to register.

Overview
Rick Anderson explores the three ways the library profession is broken, and the four ways to fix it. He uses the Mississippi River as a metaphor for patron behavior, and gives us new and useful ways to think about our patrons.

Speaker: Rick Anderson earned his B.S. and M.L.I.S. degrees at Brigham Young University. Before assuming his current position as Director of Resource Acquisition at the University of Nevada, Reno, he worked as a bibliographer for Yankee Book Peddler, Inc., as Head Acquisitions Librarian for the University of North Carolina, Greensboro and as Electronic Resources and Serials Coordinator at Nevada. He serves on the editorial boards of ACQNET, Serials and Library Collections, Acquisitions and Technical Services and edits the Sound Recording Reviews column for Notes (the quarterly journal of the Music Library Association). He writes a regular op-ed column for Against the Grain entitled In My Humble (But Correct) Opinion, and his book, Buying and Contracting for Resources and Services: A How-to-Do-It Manual for Librarians, was published in 2004 by Neal-Schuman. In 2005, Rick was identified by Library Journal as a Mover & Shaker one of the 50 people shaping the future of libraries.

For more information, visit the College of DuPage website.

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What: Google and Your Patrons
Sponsored by the College of DuPage
When: Friday, November 18, 2005
Time: 10:00 to 11:30 a.m.
Where: Eccles Health Sciences Library, History of Medicine Room, upper level
RSVP: Please email Jeanne Le Ber or call 801-585-6744 to register.

Overview
The myths and realities of Google are explored, along with its unique features and its impact on libraries. This teleconference explores the library workers role in connecting users to high quality information in the age of Googleization.

Speaker: Steven J. Bell is Director of the Paul J. Gutman Library at Philadelphia University. Prior to that, he was the Assistant Director of the Lippincott Library of the Wharton School at the University of Pennsylvania. He obtained his Doctorate in Education in 1997 from the University of Pennsylvania, and his Master of Science in Library Science from Drexel University in 1977. He writes and speaks frequently on topics such as keeping up for personal professional development, library technology, and academic librarianship. An Adjunct Professor at the Drexel University College of Information Science and Technology, he teaches courses in online searching, academic librarianship and business information resources. His latest articles include The Blended Librarian: A Blueprint For Redefining The Teaching And Learning Role Of Academic Librarians (co-authored with John Shank), published in College & Research Libraries News 65(7):372-375, July/August 2004, and End PowerPoint Dependency Now! published in American Libraries 35 (6): 56-59, June/July, 2004.

For more information, visit the College of DuPage website.

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What: Keeping Patients Safe: Roles for Information Professionals.
Sponsored by the Medical Library Association
When: Wednesday, November 16, 2005.
Time: Noon to 2:00 p.m.
Where: Eccles Health Sciences Library, History of Medicine Room, upper level.
RSVP: Please email Jeanne Le Ber or call 801-585-6744.

Overview and Goals
To enhance knowledge about patient safety, competencies, and the skill sets needed to equip information professionals to successfully participate in patient safety initiatives in the health care setting and their communities.

Objectives

• provide an overview of the topic, issues, and individuals involved in patient safety work, such as computerized provider order entry (CPOE), evidence-based care, and a culture of safety
• assist information professionals in identifying relevant patient safety initiatives and potential partnerships in their communities for future collaborative efforts
• examine the various roles information professionals play in this domain
• provide current resources for additional learning about patient safety

Intended Audience

• Health sciences information professionals
• Public librarians
• Special librarians
• Allied health professionals

Presenters

• Philip Aspden, senior program officer, Institute of Medicine, The National Academies, Washington, DC


• Jennifer Chiusano, director, Cardiovascular Nursing, Sentara Norfolk General Hospital, Norfolk, VA


• Jeannine Cyr Gluck, director, Library & Continuing Medical Education, Eastern Connecticut Health Network-Manchester


• Judith G. Robinson, assistant dean, Library and Learning Resources, Edward E. Brickell Medical Sciences Library, Eastern Virginia Medical SchoolNorfolk


• Lorri Zipperer, cybrarian, Zipperer Project Management, Evanston, IL

Video-taped Presenter

• Peter Angood, vice president, Joint Commission on Accreditation of Healthcare Organizations and chief patient safety officer, Joint Commission International Center for Patient Safety, Oakbrook Terrace, IL

For more information, visit the MLA teleconference website.

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What: Library Hot Topics: Discussions and Interviews
When: Friday, April 29, 2005
Time: 10:00 a.m. to Noon
Where: Eccles Health Sciences Library, History of Medicine Room, upper level
RSVP: Please email Jeanne Le Ber or call 801-585-6744 to register.

Overview
What are the current hot topics? What are the new technologies? We'll find out in this teleconference that will be similar to a television news magazine; qualified speakers who are at the forefront of new issues share their knowledge of hot topics. This is ideal for librarians who have been unable to attend conferences and workshops.

Moderator and Panelists

• Richard Dougherty, President of Dougherty and Associates


• Leslie Burger, Director, Princeton (New Jersey) Public Library and candidate for ALA president


• Mitch Freedman, Director, Westchester Library System (Ardsley, New York) and 2002-2003 ALA President


• Michael Gorman, Dean of Library Services, California State University at Fresno and current ALA President


• Christine Lind Hage, Director, Clinton-Macomb (Michigan) Public Library and candidate for ALA president

For more information, visit the College of DuPage website.

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What: Library as Place: Where People Want to Be
When: Friday, March 18, 2005
Time: 10:00 a.m. to Noon
Where: Eccles Health Sciences Library, History of Medicine Room, upper level
RSVP: Please email Jeanne Le Ber or call 801-585-6744 to register.
Webcast available

Overview
Discover what public and academic libraries are doing to transform their images from buildings with books into centers for their communities and campuses to be the place where people want to be.

Moderator and Panelists

• Richard Dougherty, President of Dougherty and Associates


• William Miller, Director of Libraries at Florida Atlantic University


• Douglas Zyskowski, Director of the Southfield (Michigan) Public Library


• Ed Rivenburgh, Director of Libraries at SUNY Geneseo

For more information, visit the College of DuPage website.

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What: Reference Tools for the Information Age: Consumer Medical Resources
When: Friday, March 11, 2005
Time: 10:00 a.m. to Noon
Where: Eccles Health Sciences Library, History of Medicine Room, upper level
RSVP: Please email Jeanne Le Ber or call 801-585-6744 to register.
Webcast available

Overview
What are the best reference tools available, both in print and online? This final teleconference for 2005 covers a number of areas related to reference, and provides library staff with the best and most up-to-date tools available on consumer medical information.

Panelists

• Debra Kakuk, reference librarian at the College of DuPage Library, supporting the Health Sciences Division
• Michelle Kraft, head medical librarian at South Pointe Hospital
• Kelly Watson, Adult Services Librarian for the Bensenville Community Public Library in Bensenville, Illinois

For more information, visit the College of DuPage website.

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What: Partnering for Public Health: Information, Librarians, and the Public Health Workforce
When: Wednesday, March 9, 2005
Time: Noon to 2:00 p.m.
Where: Eccles Health Sciences Library, History of Medicine Room, upper level
RSVP: Please email Jeanne Le Ber or call 801-585-6744 to register.

Objectives
Goal: The goals of this teleconference are to enhance knowledge of and to encourage participation in the provision of information about public health by health sciences librarians.

Objectives

• To provide a fundamental knowledge about public health
• To explore the information needs of the public health workforce
• To present a sample of resources currently available to meet their information needs
• To demonstrate collaboration between health sciences librarians and the public health workforce

Panelists

• Nancy Allee, AHIP, director, Public Health Library and Informatics, University of Michigan-Ann Arbor
• Ann B. Duesing, outreach librarian for the University of Virginia's Claude Moore Health Sciences Library, John Cook Wyllie Library, University of Virginia's College-Wise
• Jody Henry Hershey, director, New River Health District, Christiansburg, VA
Video-taped Presenters
• Kristine M. Gebbie, director, Center for Health Policy and Doctoral Studies, School of Nursing, Columbia University, New York, NY
• Bernard J. Turnock, clinical professor of community health sciences and director, Center for Public Health Practice, School of Public Health, University of Illinois-Chicago

For more information, visit the Medical Library Association website.

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What: Library Marketing: Tips and Techniques
When: Friday, February 18, 2005
Time: 10:00 to Noon
Where: Eccles Health Sciences Library, History of Medicine Room, upper level
RSVP: Please email Jeanne Le Ber or call 801-585-6744 to register.
There is no registration fee. This teleconference is paid for by the Utah State Library Division.
Webcast available

Overview
A discussion on techniques being used by innovative librarians to promote their libraries and services. Listen to the success stories of fellow librarians as they share their personal experiences in finding interesting and effective ways to mass-communicate and promote the value of their libraries.

Panelists

• Buff Hirko, Statewide Virtual Reference Project Coordinator at Washington State Library
• Howard McGinn, Dean of Libraries at Seton Hall University
• Linda Wallace, Library Communication Strategies, Inc., formerly head of ALA's public Information office

For more information, program outline, discussion questions, and selected readings visit the College of DuPage website.

Handouts:

• Print Resources
• Online Resources



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What: Dealing with Difficult People
When: Friday, January 21, 2005
Time: 10:00 to Noon
Where: Room 212 at Milton Bennion Hall (on the business loop at the University of Utah)
RSVP: Please email Jeanne Le Ber or call 801-585-6744 to register.
There is no registration fee. This teleconference is paid for by the Utah State Library Division.
Webcast available

Overview
In the Age of Information, people have come to expect results immediately! Perennial favorite, Debra Wilcox Johnson provides some practical advice on how to deal with impatient and frustrated patrons. Specific areas to be covered include:

• Understanding influences on user and coworker behaviors
• Defining difficult in todays library
• Exploring strategies for responding to difficult situations

Presenter
Debra Wilcox Johnson is a partner in Johnson & Johnson Consulting, a firm specializing in management, evaluation, literacy and training. Dr. Johnson consults and trains throughout the United States on topics such as customer service, coping with technology, and creating an effective workplace.

For more information, program outline, discussion questions, and selected readings visit the College of DuPage website.

Handouts:

• Program Outline
• Resources
• Questions for Discussion



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What: The Role of Teaching in Modern Libraries
When: Friday, November 19, 2004
Time: 10:00 to Noon
Where: Spencer S. Eccles Health Sciences Library, History of Medicine Room (upper level)
RSVP: Please email Jeanne Le Ber or call 801-585-6744 to register.
There is no registration fee. This teleconference is paid for by the Utah State Library Division.
Webcast available

Overview Library staff are increasingly called upon not only to find information for their patrons, but to also teach their patrons skills related to finding, evaluating, and using information. This teleconference explores the expanded roles of librarians in today's modern libraries.

The program features the following speakers:

• Steven Bell, Director of the Paul J. Gutman Library at Philadelphia University
• John Shank, Director, Center for Learning Technologies, Berks-Lehigh Valley College
• David Reifsnyder, Consultant, Web Designer and theatrical actor and director
• Anne Kozak, Director, Thomas Ford Memorial Library, Western Springs, Illinois
• Linda Slusar, cofounder, Soaring to Excellence Teleconferences and coordinator, Library Technical Assistants Program, College of DuPage

For more information, program outline, discussion questions, and selected readings visit the teleconference website.

Program flyer for posting.

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What: Making Copyright Work for Your Library
When: Friday, September 24, 2004
Time: 10:00 to Noon
Where: Spencer S. Eccles Health Sciences Library, History of Medicine Room (upper level)
RSVP: Please email Jeanne Le Ber or call 801-585-6744 to register.
There is no registration fee. This teleconference is paid for by the Utah State Library Division.

Overview This national teleconference will take an in depth look at copyright issues facing librarians and educators in the digital age. This program promises to be both challenging and thoughtful. Featured library experts will share their thoughts and projections for the future of copyright in the digital age.

You will have a chance to ask the presenters questions and give them your feedback. , On the day of the program you may phone, FAX or e-mail your questions to the presenters.

The program will feature the perspective of three leading copyright experts:

• Carrie Russell, Copyright Specialist, ALA Washington Office
• Kenneth Crews, Professor, Indiana University School of Law
• Edward Valauskas, Follett Chair Library & Information Science, Dominican University

For more information, program outline, discussion questions, and selected readings visit the website.

Program flyer for posting.

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What: Art and Practice of Electronic Journal, Book, and Database Licenses: Practical Tips for Health Care Organizations
When: Wednesday, September 22, 2004
Time: Noon-3:00 p.m.
Where: Spencer S. Eccles Health Sciences Library, History of Medicine Room (upper level)
RSVP: Please email Jeanne Le Ber or call 801-585-6744 to register.
There is no registration fee.

Overview The goals of this teleconference are to:

• provide practical tips to those who deal with licensing agreements for electronic books, journals, and databases
• enhance the knowledge of information professionals about the pros and cons of electronic licensing agreements
• provide useful negotiation tips for health information professionals, legal counsel, purchasing departments, and those dealing with consortium licensing agreements

Presenters:

• Rick Anderson, director, resource acquisition, Reno Libraries, University of NevadaReno
• Audrey Bondar, senior information resource specialist, Sladen Library, Henry Ford Hospital, Detroit, MI
• Jill Emery, director, Electronic Resources Program, M.D. Anderson Library, University of Houston Libraries, Houston, TX
• Elizabeth R. Lorbeer, collection development manager, Library of Rush University, Rush University Medical Center, Chicago, IL

Videotaped presenters:

• Catherine Reiter, AHIP, head, Resource Services Department and assistant professor, Denison Memorial Library, University of Colorado Health Sciences Center, Denver, CO
• Kathleen Strube, Medical Center Library, St. Luke's Medical Center, Milwaukee, WI

For more information visit the MLA teleconference website.

Program flyer for posting.

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What: Joe Janes and Colleagues: Preparing for the Future of Digital Reference When: Friday, April 16, 2004
Time: 10:00 to Noon
Where: Eccles Library History of Medicine Room
RSVP: Please email Jeanne Le Ber or call 801-585-6744 to register.
There is no registration fee.

Discussion will focus on how libraries can seize opportunities to make their reference services central to the information lives of users. Says Janes: "I see the last several years as the most profound period in the history of reference work. Nearly every aspect of the work has been re-examined, called into question, rethought and revisited as the contexts in which it goes on change. Issues to be discussed include privacy, collaboration, customer service, staff training and organizational changes.

Hosts: Michael Jackson and Richard M. Dougherty

Presenters
Joe Janes, Associate Professor and Chair of Library and Information Science, the Information School of the University of Washington and Founding Director of the Internet Public Library
Mary Anne Hodel, Director, Orange County Library (Orlando, FL)
Joe Thompson, Project Coordinator, Maryland AskUsNow!

For more information, program outline, discussion questions, and selected readings visit the BCR teleconference website.

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What: A Professional Toolkit: Skills for Advancement
When: Friday, March 26, 2004
Time: 10:00 to Noon
Where: Eccles Library History of Medicine Room
RSVP: Please email Jeanne Le Ber or call 801-585-6744 to register.
There is no registration fee.

Overview The third teleconference addresses skills required for professional advancement for library staff. Topics include mentoring, creating professional portfolios, career ladders, professional organizations and meetings, and information about the American Library Associations current initiatives concerning library support staff.

Speaker and program outline information tentative at this time.

For more information, program outline, discussion questions, and selected readings visit the BCR teleconference website.

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What: Roles and Essential Skills for the Expert Searcher
Sponsored by: Medical Library Association
When: Wednesday, March 10, 2004
Time: Noon to 2:00 p.m.
Where: Eccles Library History of Medicine Room
RSVP: Please email Jeanne Le Ber or call 801-585-6744 to register.
There is no registration fee.

Overview

The goals of this teleconference are to give attendees an overview of the basic concepts of expert searching, to explore the issues involved in developing and retaining expert skills, and to promote expert search services as an important means of institutional support. Additionally, the teleconference serves as an introduction to the MLA Policy Statement: "Role of Expert Searching in Health Sciences Libraries."

Presenters:

• Ruth Holst, AHIP, FMLA, associate director, National Network of Libraries of Medicine-Greater Midwest Region, University of Illinois-Chicago
• J. Michael Homan, AHIP, FMLA, director of libraries, Mayo Clinic College of Medicine, Rochester, MN
• Ann McKibbon, associate professor, Clinical Epidemiology and Biostatistics, Health Information Research Unit, McMaster University, Hamilton, ON, Canada
• Suzanne Grefsheim, director, Division of Library Services, National Institutes of Health, Bethesda, MD

For more information, program agenda, goals and objectives, and presenters visit the Medical Library Association teleconference website.

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What: Realities of Digital Reference:Challenges, Tools, and Opportunities
When: Friday, February 6, 2004
Time: 10:00 to Noon
Where: History of Medicine Room, Upper Level, Eccles Library
RSVP: Please RSVP to Jeanne Le Ber or call 801-585-6744.
There is no registration fee.

Explore the challenges and solutions facing reference services in an electronic environment. Discover new tools and techniques to help your staff deliver top-notch service. Get answers to your questions from leading experts.

Discover tools, strategies and techniques to help your staff deliver top-notch service. Leading experts from public and academic libraries will share their experience. New products for cross-platform searching, serials management, scheduling, and more will be demonstrated.

Hosts
Michael Jackson and Richard M. Dougherty

Panelists:

Flo Denny,
Assistant Director, Suffolk Cooperative Library System, Long Island, NY

Nancy Huling,
Head, Reference and Research Services Division, University of Washington Libraries and president of the Reference User Services Association (RUSA), a division of the American Library Association


Sarah McCord,
Electronic Resources and Reference Librarian, Washington State University Health Sciences Library

Products to be demonstrated - Ex Libris: SFX and MetaLib; III: AirPac, Metafind, MetaBridge, and WebAccessManagement; Serials Solutions; Ebsco: Ebsco A-Z; Datavision: Vocera; Illinois Alliance: VoIP: Minitex: Webinars; Schedule Source Software Inc: work scheduling software.

Visit the BCR website for more information.

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What: Virtual Reference: A Leadership View
When: Friday, May 2, 2003
Time: 10:00 to Noon
Where: Eccles Library History of Medicine Room
Registration: Please email Donna Herron or call 801-581-7535 to register.
There is no registration fee.

This teleconference presents the perspective of two industry leaders, Frank Hermes, Vice President of Cooperative Discovery Services of OCLC and, Phil Kesten, Chair of the Department of Physics at Santa Clara University and founder of Docutek. Ultimately, industry leaders have the chance to share future plans and why they have made them. Purchasing library technology is often a matter of give and take this is your chance to give industry leadership a professional librarians perspective and take away a better command of the future of reference services tools.

John Berry, past president of ALA, moderates a panel discussion. He will be asking the kinds of questions that will give you the kind of information you need to plan for the future of reference services at your library. Teleconference attendees will be able to phone, FAX, or e-mail their questions to the presenters.

Form more information, program outline, discussion questions, and selected readings visit the teleconference website

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What: Reference Services: Virtual, Digital, and In-Library --
a New Model for Effective Delivery
When: Friday, April 11, 2003
Time: 10:00 to Noon
Where: Eccles Library, History of Medicine Room
Registration: Please email Donna Herron or call 801-581-7535 to register.
There is no registration fee.

The Spencer S. Eccles Health Sciences Library is hosting a College of DuPage teleconference, Reference Services: Virtual, Digital, and In-Library - a New Model for Effective Delivery.

Program Abstract: Richard Dougherty assembles a new panel of experts for the second annual national teleconference on reference services. Building on last year's very successful and informative Virtual Reference Services teleconference series, He will explore the continuing dramatic changes coming to library reference services. Specifically he will engage the following key issues:

• Balancing in-library and virtual reference services
• Training staff for future changes
• Assessing reference services in all its formats
• Estimating real costs for service delivery
• Juggling copyright and intellectual property rights problems
• Reversing downward usage trends
• Deciding what reference services are right for your library
• Exploring potential of reference service modalities

Richard Dougherty's guests for the program will include:

• Carrie Russell, Copyright Specialist for the American Library Association
• Susan Godlewski, Coordinator of Reference Services for the Boston Public Library
• Jim Rettig, University Librarian from the University of Richmond
• John Small, Assistant Professor of Library Services and the Electronic Resources Librarian at The Kirkpatrick Library, Central Missouri State University

Form more information, program outline, discussion questions, and selected readings visit the teleconference website (This is not a repeat of the February 7 program. Richard Dougherty has assembled a new group of presenters and a new agenda.)

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What: Soaring to Excellence 2003: Time, Technology and Techniques
When: Friday, January 24, 2003
Time: 10:00 to Noon
Where: Eccles Library History of Medicine Room
Registration: Please email Donna Herron or call 801-581-7535 to register.
There is no registration fee.

The Spencer S. Eccles Health Sciences Library is hosting a College of DuPage teleconference, Soaring to Excellence 2003: Time, Technology and Techniques. The program will be hosted by Debra Wilcox Johnson of Johnson & Johnson Consulting-Wisconsin.

Program Abstract: All of us are feeling overloaded at work, and we think we can extend the day beyond 24 hours or save time in a bottle. This session explores practical techniques for managing your work, offering a wide range of suggestions for more effective use of your time. Factors to be considered include how to negotiate deadlines and work assignments, being more realistic about the time available, and maintaining a balance between work and home.

Form more information, program outline, discussion questions, and selected readings visit the teleconference website

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What: Get HIP to HIPAA: Health Information Professionals
and the Health Insurance Portability and Accountability Act
When: Wednesday, March 12, 2003
Time: Noon to 1:30 p.m.
Where: Eccles Library, History of Medicine Room
Registration: Please email Donna Herron or call 801-581-7535 to register.
There is no registration fee.

Program Goals

To inform health information professionals about the compliance requirements resulting from the Health Insurance Portability and Accountability Act (HIPAA) of 1996 and to encourage support of information needs generated by HIPAA privacy and security regulations.

Program Objectives

• to provide an overview of HIPAA rules, including pending compliance dates
• to examine the impact of HIPAA privacy and security regulations on the way libraries provide service
• to illustrate the role of health information professionals in promoting HIPAA education and compliance

Program Presenters

• Jane L. Blumenthal, AHIP, assistant dean, Knowledge Management, and director, Dahlgren Memorial Library, Georgetown University Medical Center, Washington, D.C.
• Kris K. Hughes, Esq., director, HIPAA Services, SG & A Consulting, Arlington, Texas
• Stephanie C. John, AHIP, director, Information Resources, Saginaw Cooperative Hospital, Saginaw, MI
• Kirk Kirksey, vice-president, Information Resources, University of Texas Southwestern Medical Center at Dallas, Dallas, Texas
• Tim Stettheimer, vice-president and chief information officer, St. Vincent Hospital, Birmingham, AL

For more information and program agenda, visit the teleconference website

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What: Library Support Staff Soar to Great Heights:
How library workers give back
When: Friday, March 21, 2003
Time: 10:00 to Noon
Where: Eccles Library, History of Medicine Room
Registration: Please email Donna Herron or call 801-581-7535 to register.
There is no registration fee.

Presenters:
Penny Mandziara, Youth Services, Bensenville Community Public Library-Illinois
Janis Williams, Library Technical Assistant, Elmhurst College Library-Illinois

This third Soaring program focuses specifically on library support staff and what they are already doing to enhance their jobs, their skills, their libraries, their attitudes, and their relationships with patrons, students, or co-workers.

Also, the latest topics in their professional arena will be discussed by exploring resources such as Library Mosaics, and ALA's Career Ladders.

Penny and Janis will serve as moderators to both guest support staff as well as a studio audience of both LTA's and Librarians. This will be comprehensive view of what library service is now, and what it can be in the future.

Form more information, program outline, discussion questions, and selected readings visit the teleconference website