Utah Academic Library Consortium

 

UALC PolyCom - Recommended Specifications

Polycom ViaVideo videoconferencing units

The quality of the videoconferencing using Via Video is highly dependent on two things:

  1. The PC: the better the PC, the better the video
  2. The network:
    • works better in a network instead of across the Internet;
    • minimum bandwidth of 128-384 kbps inbound and outbound;
    • network configuration set to enhance quality of service

This document addresses the PC requirements.

PC System Minimum Requirements:

  • USB Port
  • Windows 98 or 2000
  • 350Mhz processor or better
  • Pentium class with:
    • MMX,
    • 128MB RAM,
    • 4MB video memory,
    • 120MB available hard drive space
  • NIC (Network interface card) that can run at 100 MBPS full duplex
  • SVGA monitor (800x600), 16 color bit or higher
  • For Laptop PCs: internal speakers required
  • For desktop PCs: external speakers required

Installing the ViaVideo II: Software

After receiving your ViaVideo and reviewing the preliminary steps, follow these instructions to install the software:

  1. Download and install DirectX 9.0b Run time End User (This will force a reboot)
    DirectX 9.0b Run time End User

  2. Update Windows Media Player for your operating system (This will force a reboot)
    Windows Media Player

  3. Download and Install Polycom ViaVideo Software (You may have to first register with the Polycom web site)
    Polycom ViaVideo Software

Once installed:
PC should have a static IP address. If operating in a DHCP environment, PC should be set up to "reserve an address", the functional equivalent of a static IP address.

PC's NIC should be set and running at 100mbps full duplex

Firewall ports:
The following ports need to be open:

    TCP 1720, 1503, 3603
    TCP 3230-3231
    UDP 3230-3235


*** The ViaVideo system doesn't work with Macintoshes. ***




Your comments and suggestions are welcome. Please forward them to: nancyl@lib.med.utah.edu

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