ClinicalKey server outage

Christy Jarvis

Christy Jarvis
Associate Director, Scholarly Communications

Elsevier’s ClinicalKey server has encountered a problem that is affecting access to the platform.  This server outage occurred on November 13, 2018 and, while Elsevier is aware of the problem and is working to implement a solution, no estimated date or time for the resolution has been provided.

This outage impacts all on campus users who are connected to the university network.  Remote users may experience intermittent success in accessing ClinicalKey by first logging in to the proxy server with your uNID and password.

We will post additional information about this problem as soon as we have an update from the publisher.  If you have additional questions, please contact the Library at 801-581-5534 or ehsl-reference@lists.utah.edu.

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